When it comes to ensuring comfort and well-being in our workplaces and homes, air conditioning plays a vital role. However, just like any intricate piece of machinery, it is not uncommon to encounter issues with your Brivis Heater throughout its lifespan.
While certain problems may require the expertise of a qualified air conditioning technician to resolve, there are troubleshooting situations that can be resolved through simple steps like the classic “turn on and off” approach.
At Alliance, we understand the importance of keeping things simple for our customers. That’s why we’ve put together this guide to help you determine whether the situation calls for a DIY solution or urgent professional attention.
If you’re looking for a more general troubleshooting guide for heating and cooling, be sure to check out our main air conditioning troubleshooting guide for simple to follow video instructions and a collection of other brand-specific guides.
Has your Brivis heating system been giving you problems lately?
Brivis is a well-known provider of heating units and cooling solutions that promise reliability. However, like any machine, even Brivis air conditioners can develop issues after many years of use.
Fortunately, problems with your Brivis heating system won’t always mean that you need to repair or replace it. Many of these problems can be taken care of easily. In this comprehensive Brivis Troubleshooting and Repairs guide, we’ll cover:
Let’s get started.
Below are 7 of the most common problems that you may encounter with Brivis heating systems.
If your Brivis Ducted Heating is not turning on, it may indicate a blown fuse, a tripped circuit breaker, or a clogged air filter. It could also indicate that the Brivis Wall Controller hasn’t been set properly or the AC unit isn’t getting enough power.
To resolve this issue, you will need to identify the cause first. Check and see if the wall controller’s setting is correct and its batteries are working properly, look for any blown fuses, and clean out the unit’s drain pipe and air filter. If you haven’t found any of these potential causes mentioned in the Brivis Heater troubleshooting guide, you may want to consider contact a qualified technician for help.
If your Brivis Ducted Heater isn’t heating like it’s supposed to, this could be due to several reasons, such as the Brivis Wall Controller being set incorrectly or the filters having accumulated too much dirt and debris.
When the air filters are clogged up, the airflow becomes obstructed, and this makes it difficult for the heater to blow out hot air efficiently. Make sure to clean the filters out regularly.
Another reason for your Brivis Ducted Heater not heating is faulty ignition. The ignition of a a ducted system is what starts the whole heating process, so if there’s a problem here, your system won’t heat your home.
One of the main causes of ignition issues is inadequate gas supply or the pilot light failing to turn on. This usually happens when the nozzle of the pilot light is clogged with soot.
When a faulty pilot light or gas supply is involved, we don’t recommend you try to fix the problem yourself. Without any experience and knowledge of what you’re doing, you could have an accident. Consider contact an Alliance technician to handle the issue instead.
Common reasons for ducted heating systems blowing cold air can be dirty air filters, a faulty pilot light, or the wall controller’s settings being incorrect or its batteries needing replacing.
Dirty air filters are usually the result of foreign particles like dust, dirt, and hair entering your heating system. These particles accumulate on the filter and clog it, obstructing the flow of air to the burners where the air is warmed and causing the heater to blow out cold air.
Make sure to clean out the filters at least once every three months if you’re using the heater regularly. Once the filters are cleaned out, the system should start heating again.
Faulty pilot lights may be the result of a clogged nozzle that prevents the flame from igniting. Dealing with a pilot light problem may be dangerous to do on your own, so it’s better to call up an experienced Alliance AC expert to get the job done.
Incorrect Brivis Wall Controller settings are easy to fix. Check if the wall controller is set to “on” and also take a look at the temperature setting and adjust it to a number higher than your home’s indoor temperature.
This could happen due to dirty air filters or loose wiring.
Dirty air filters reduce airflow and this can lead to the heater using too much power to heat your home, and in turn, this may lead to the safety switch being tripped. Cleaning out dust and debris regularly from the filters regularly can help prevent this.
Loose wiring can lead to arcing, and this may cause your safety switch to be tripped. Loose wiring can be dangerous to handle alone. Consider asking a trained technician for help.
This could be the result of improperly installed or damaged ductwork.
Poorly installed ductwork could prevent warm air from ducted heating systems from reaching some roof vents and damaged ductwork could cause air to leak out. This may lead to no air coming out of some vents.
Reinstalling ductwork or repairing damages in the ducts can be difficult to do when you don’t have any experience. Alliance AC experts have decades of specialist experience with ducted HVAC systems. For any issues with ductwork, give us a call for a free quote today.
If your Brivis Ducted Heater is making odd noises, this could be due to loose panels, improperly installed ductwork or a faulty motor.
Loose panels can be remedied by simply tightening the screws to prevent them from rattling. Switch the heater on again after making the repair and check if it still makes noises.
Improperly installed ductwork and faulty motors may be more difficult to fix if you don’t have any experience, so you may want to call a professional technician for help.
If you notice a burning smell or smoke coming from your Brivis Ducted Heater, switch it off immediately. This smell could indicate a serious problem with your heater and you shouldn’t attempt to repair it yourself. Call a qualified technician to safely deal with the issue.
This part of the Brivis Ducted Heating Troubleshooting guide will cover problems you might experience with the Brivis Controller.
This may happen due to a battery issue or a power surge.
If there was an electrical storm prior to when the controller’s screen went blank, there might have been a power surge. Try to reset the controller by switching the electricity on and off from your fuse box.
If your Brivis Controller is battery-operated, try replacing the batteries.
Generally, an error code means that there’s a problem that you’ll need a technician to help you out with.
Here is a list of error codes that you may see:
| Type of Error Code | Description |
| 40 | Overheat Condition Error |
| 41 | Overheat Condition Error |
| 42 | Overheat Condition Error |
| 43 | Overheat Condition Error |
| 46 | Heating Ignition Error |
| 47 | Heating Ignition Error |
| 50 | Over 4 Heating Ignition Attempts Failed Error |
| 53 | Multiple Overheat Condition Occurrences Error |
| 55 | Heating Ignition Error |
| 56 | Pressure Switch Lockout Error |
If you notice any of these error codes, they may indicate a malfunction in the heating system or the Brivis Controller. Call a qualified professional for help.
When you’re having problems with your Brivis Ducted Heating System, performing a manual reset may help resolve some issues. Here’s a step-by-step guide to how you can reset your Brivis Ducted Heating System.
Note: This above method is for NC-3 and NC-6 controllers.
If your Brivis Wall Controller isn’t showing anything on its screen or the display appears to be fading, try replacing the batteries. This should reset the controller. If this doesn’t work, take a look at this Brivis Controller troubleshooting guide.
Note: This above method is for NC-3 and NC-6 controllers.
| Type of Error Code | Description |
| 40 | Overheat Condition Error |
| 41 | Overheat Condition Error |
| 42 | Overheat Condition Error |
| 43 | Overheat Condition Error |
| 46 | Heating Ignition Error |
| 47 | Heating Ignition Error |
| 50 | Over 4 Heating Ignition Attempts Failed Error |
| 53 | Multiple Overheat Condition Occurances Error |
| 55 | Heating Ignition Error |
| 56 | Pressure Switch Lockout Error |
Other error codes that appear on the screen could indicate that the heater is not operating due to a malfunction or fault with the electronic control module. If the error persists, contact a qualified heating repair professional.
If you need more information than what’s provided in the Brivis Ducted Heating Troubleshooting guide, download the Ducted Gas Heater Manual from Brivis.
If you’re not feeling confident about making repairs to your Brivis Ducted Heating System by yourself or you’re seeing an error code appearing on your Brivis Wall Controller, call a professional for ducted heating repair.
If your heating system is over 15 years old or it’s been having problems and breakdowns frequently, repairing your heating system will just be a waste of money. At this point, you should consider a ducted heating replacement.
Up to
With any new central
gas heater supply and install*
Up to
With any air con or gas heater replacement trade in*
Up to
With any new Air conditioning
supply and installation*
Schedule an appointment with
one of our specialists today.
On average, a Brivis Ducted Heating replacement may cost between $3,000 and $8,000. The cost of a ducted heating system may vary depending on the brand and the model.
At Alliance, we offer the option of sustainably trading in your malfunctioning unit for a discount on a new ducted heating replacement. Be sure to take advantage of our online exclusive offer today.
Is your ducted heating system in need of repair or replacement? Alliance Climate Control has over 15 years of experience in installing residential heating systems and we offer our services to customers throughout NSW.
Our locally based Alliance experts will appraise your current system and propose a number of cost-effective, tailored solutions so that you can have your cozy warm living space back before the winter chills hit.
Call Alliance Climate Control’s professional ducted heating technicians today!
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