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Installation

Will you make a mess? Will you clean up?

What happens when we come out on site, how long does it take, do I have to be around, can I be around, what do you need from me?

Is there an after-care service?

What type of air conditioning system is right for my home?

Why does installation matter?

What is the best air conditioning system on the market?

What size air conditioner do I need for my home/business?

When is the best time to buy a new air conditioner for your home?

Who will supervise and manage my installation?

Ducted vs Split System – Pros and Cons

Maintenance

What happens when we come out on site, how long does it take, do I have to be around, can I be around, what do you need from me?

Is there an after-care service?

What is the life expectancy of an AC unit?

What maintenance is required from me for my new air conditioner?

How often should I clean the filters in my air conditioner? How do I clean the air filters?

“There’s no tune up need, it’s not a car”? All it needs is the filters cleaned every so often, that’s it.

What if don’t get my AC serviced?

How much is servicing?

How often do I need to get my AC serviced?

Why does my AC need to get serviced?

Tips

Will AC affect my allergies?

What temperature should I set my air conditioner to?

How can I reduce my electricity costs from my AC? / How can I make my air conditioner work more efficiently?

Why is my AC making a noise?

Why is there water leaking from my AC?

Does an air conditioning unit ever need re-gassing/topping up?

Quotes

How much is servicing?

What is included in your quote?

Why do you need to inspect my property?

Why can’t you provide me a quote over the phone?

What does it mean to be an Arctick licensed dealer?

What brands do you offer?

Why do you need to a heat load calculation before my installation quote?

How does it work?

How does air conditioning work?

About Alliance

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Google Rating

4.9

Based on 648 reviews

Alliance Climate Control

4.9

Bella Mendez

02:27 01 Dec 21

Kyle Thomlinson

02:17 01 Dec 21

Roger Templar

01:41 01 Dec 21

I always appreciate dealing with Alliance CC as they always let me know what is going on. First up Goran arrived on time to do the quote for a airconditioning unit in my 93 year old mothers room. This was done professionally. Mellisa keep me upto date with the booking time and notified me if any delays had happened on installation day and when the installers would call me. Sure enough the installers BJ and Peter called and turned up when they said they would. Once at my place they took great care to keep the room clean and did the job expertly and efficiently.Highly recommend Alliance for anyone who want a profession and friendly company

shane bannan

22:13 30 Nov 21

Very obliging guy who communicated well and with advice that worked for us

Dan Rother

07:47 30 Nov 21

Jonathan and Thomas were very friendly efficient and helpful during the installation process, would highly recommend.

Innes Phillips

03:31 30 Nov 21

Had a great experience with Gabriel and Liam, the assessment / quote was thorough and Gabriel made sure we had a shared understanding.The installation went well with the team completing the work in the time they said they would, and they cleaned up after themselvesThe whole process was nice and professional with clear understanding and everything running on time ( and they were able to do the job nice and quickly after installation)

Glenn Henrich

01:11 30 Nov 21

The technician was able to undertake a full clean and service on the day as he recommended on inspection. It was a big job taking several hours and has been very effective in reducing the noise in the older unit. I am confident that both AC’s he serviced will run better and cleaner now.

Lynne Wright

21:18 29 Nov 21

The team Jonathan, Peter and Aaron were delightful. Polite ,honest and knew what they were doing. They were accommodating and very clean and tidy. Highly recommend this team.Lindy Wright (Balmain)

Gail Joshua

08:44 29 Nov 21

Vicki Dean

03:53 29 Nov 21

Rick M

03:48 25 Nov 21

Rebecca England

03:22 25 Nov 21

Really impressed with the service and professionalism. Lachlan was very polite and knowledgeable. He spent the time explaining what he was doing and why. Would definitely recommend and would use Alliance again. Thank you.

Amira Vijayanayagam

02:10 25 Nov 21

Keith Hall

07:05 24 Nov 21

Bianca

20:30 23 Nov 21

Sam, Aidan, Rodriguez, Jonathan and Peter did a great job removing our faulty ducted system and installing a new ducted aircon system in our unit despite the many challenges they had to overcome with limited spacing etc. they were professional and their workmanship was great. We are glad we chose to go with Alliance. Thanks!

Frances Cobol

06:24 23 Nov 21

The team at Alliance are absolute gems. From the moment we made a simple phone call to make a quote enquiry, to the last second of the installation, service was impeccable! We had absolutely no knowledge whatsoever of air conditioners and so the team were really patient in responding to all our questions and took the time to really explain everything to the smallest detail. Ben was so prompt in providing a detailed quote and was so reassuring of Alliance’s service ability, that we did not even bother to seek quotes from other vendors. And we were not disappointed at all! The installation team Aaron, JJ and especially B.J. and Thomas were punctual, worked tirelessly and moved so quickly over only 2 half days to install 4 systems, not to mention also having to battle the rain installing the outside units as well. Mellisa and Joe also helped make the instalment payments a very smooth process. Will definitely be recommending Alliance to all our family and friends and will use them again if we ever move house!

Michael Emamooden

02:18 23 Nov 21

Marcus was extremely professional and courteous and cleaned up after he left

Conor

04:09 22 Nov 21

We’ve had Aaron for a service and Johnathan and Peter for an installation. First class service. Thanks guys. Highly recommended.

Rohan Tayler

06:55 21 Nov 21

Really solid AC install from Dario, Matta and Tory. Professional and courteous, great attention to detail with colour matching of the external works (conduit piping etc) to the paintjob.

Massage Masters

05:40 19 Nov 21

The split AC I have in my clinic stopped blowing cold air so I called to have it diagnosed by Jamie 2 weeks ago. He noticed a gas leak and explained a short term and long term solution with pros and cons. I’m glad he was honest and thorough so I was happy to take the Daikin model he offered. Although costly, I rather have high quality lasting for more than 15 years than to have it break down sooner.Today, Jonathan, Peter and Christian worked really hard to replace the outdoor and indoor unit along with other electricians to help. All was done in half a day. It must’ve been really tough doing all this without breakfast or lunch.It was convenient of them to use their heavy duty hand trolley to pull out the washing machine and put it back in after finishing. Jonathan did some extra work to separate pipes and cables from other business tenants AC. It was nice of Jonathan to thoroughly explain to me the possible AC replacement issues (still managed around it), AC controller’s different modes, provide me with a manual and offer me maintenance agreement plans along with convenient fridge magnets of the business. Thanks for the hard work guys! My clients and therapists will really appreciate the cold air this Summer.Kind Regards,Hussein

alison mcleod

00:41 19 Nov 21

Michelle Chun-Hoon

19:09 18 Nov 21

B.J., Dario, Kirk, and Darko installed our air conditioning today – they were respectful, quick, and left everything clean. We’re ready for the Aussie summer! Thank you

Peter Aleksoski

08:35 18 Nov 21

I ordered 4 brand new indoor AC units and a single outdoor unit installation from Alliance Climate Control. From quote to installation the guys were extremely professional with competitive pricing. Big shout out to Sam, Rodriguez and Dario for the speedy single day installation and taking extreme care during the entire process. Highly recommend and amazing work guys!

Rania Sarkis

06:38 17 Nov 21

H F

01:57 17 Nov 21

rizayosia

23:31 16 Nov 21

Alex visited my place to inspect a broken AC. He was very professional, courteous, and helpful. He went above and beyond to ensure customer satisfaction. I ended up ordering a new AC to replace the broken one after some discussion with him.

Riza Yosia

23:24 16 Nov 21

Very happy with the service and the workmanship done by Jonathan and Aidan.

Colin Polwarth

05:11 16 Nov 21

Very helpful and professional

Mary-Ellen Russell

03:02 15 Nov 21

I could not recommend Alliance Climate Control enough. They were on time and very reasonable with cost. They did a very thorough service on our ducted air conditioning. They also replaced our ducting and we had them hang it up off the rafters in the roof. The installation of the Air Touch in which all our rooms are zoned separately is fantastic. Bailey and Lachlan were very tidy and they left the home as clean as it was when they arrived. Very polite and explained everything I asked perfectly.

Robert Bennett

00:11 15 Nov 21

fods fods

23:00 13 Nov 21

It’s very professional work done for the ducted air conditioning installed. Especially thanks three technicians, Kevin, Mario, and Thomas. After the work, they also clean the floor and take away all the rubbish.

Michael Cowell

05:20 13 Nov 21

Shazim came out gave me a quote on time and the day he said he would be there. Rather pricey however the service provided was one of the most professional i have experienced. Shazim arranged a date and time to install outlining exactly what would be done. Jonathon, Mahran, Lachlan attended the installation along with Shazim. As the job was going I was updated as to the steps that were being taken along with options (my preferred options) to how I wanted the installation and advised what can be done. John was great and in hindsight I probably should have gone with the position of the unit as he advised however i choose my way. Overall the installers were absolutely fantastic and easy to work with. Most professional service I have had. I waited a couple of weeks to do my review because I wanted to see if there were any issues I couldn’t see. Im a happy customer and although it was a premium price the service was spot on and I would without a doubt recommend this company to anyone. The team sent to my place that day were excellent. Note to John “you were right I wish I took the aircon over to the wall 5 inches” but my room is like the ice box I requested. Thanks

abegail rivera

04:06 13 Nov 21

Very responsive team and great at what they do.Our go to technicians.

Jerry Bacich

01:41 11 Nov 21

Chris Walton

21:57 10 Nov 21

Jake and Cody were on time, respectful and explained everything to me.

Michael Tapping

23:56 07 Nov 21

The 2 employees, Jonathan and Peter were very courteous, neat and on time.

Peter Jackson

04:33 07 Nov 21

Jonathan and Peter from Alliance Climate Control did an excellent professional job. Highly recommend them

Christine Gan

01:55 06 Nov 21

The Alliance Climate Control team has been so professional from the quote to installation. They live out their company philosophy of ‘doing the right way, and not the easy way’, gives me the confidence that I can trust the finish work to be at its best. A special SHOUT OUT to the team: To Goran for his professional and expert opinion, the ‘solution approach for nothing too difficult’ for what other companies had said ‘no’, he said ‘yes, we can’. To Dario and Matt for their professional work, and commitment to find solutions that would satisfy the customer, and for their hard work to finish a quality completion, even though it was late in the evening, and they had to go back to their families and have a late dinner. That takes a great amount of commitment, great attitude, customer centric service and reliability. I wanted to especially call out the excellent work that Dario did (post installation) to rectify a cosmetic issue that he creatively found a solution for. To John and Chris (Electricians) who also delivered a quality work to the detail (which every customer wants) to ensure safety. John was very generous, to find the root problem of an issue and resolved it for me, as a result of his safety inspection. The ONE STOP solution that ACC offers for the installation is what make the experience so easy and amazing. THANK YOU guys!!! This is why I am happy to participate in your Care Program.

Trudy Bradbury

23:01 05 Nov 21

Very good service! We had A/C installed. Jonathan and Peter turned up on time, kept me informed and explained everything on our new A/C. Thank you, appreciate the great service :-)

Anantha Perumal

08:54 05 Nov 21

Shadi & Dario really done a very good job. Also the crew worked along with them have done the good job too. I will recommend this crew and the company for my friends and relatives for any electrical and air-conditioning jobs.

Jeff

03:49 05 Nov 21

I had Alliance Aircon perform a ducted installation late last year. There were a few things I wanted rectified, based on the initial layout of the ducted system not performing as expected, and a faulty Mitsubishi controller that was buzzing (under warranty). Given the lockdowns/impact on business, I waited until there was a convenient and safe time for them to come back out. I have to say the job that Sam and Aidan did was absolutely first class. I cannot speak highly enough about their attention to detail, and care in making sure the issues were professionally/technically resolved. If you are going to have an installation done – you must ask for Sam and Aidan. Sam is a real asset to the company and really knows his trade. I highly recommend Alliance for your ducted needs – they really didn’t give up until the job was done to an exacting standard given it was a large ducted system.

Peter Ikin

03:37 04 Nov 21

Everything was done very professionally

Paul Davies

02:22 04 Nov 21

Jonathan and Peter were efficient and professional.

Sandy He

07:46 01 Nov 21

Jonathan and Peter did a great job installing our new air conditioning system. They were very professional and kept us informed on what they were doing and made sure it met our expectations

Lindsay Tuggle

05:29 01 Nov 21

Gabriel and Liam were professional, courteous and did a wonderful job servicing our air conditioner. Thank you.

Krishna Keswani

11:00 30 Oct 21

Very good service. Technician was courteous, helpful, efficient.

Kevin McLaughlin

00:34 29 Oct 21

Anne-Marie Swan

06:39 26 Oct 21

Excellent service. Very thorough, unfailingly professional and courteous as well as Covid safe.

Nicolas Teulier

10:42 25 Oct 21

They might not be the cheapest in the market but they definitely deliver a top service from quote to installation and cleaning :)BJ, Thomas, Goran, Johnny and Mellisa have provided us with the best service in a very professional and friendly way.They’ve also paid special attention to our cats during the work to make sure they would not run away! Thansk for the extra care :)

Leslie Boroczky

08:14 25 Oct 21

Jonathan, Peter, Adrian and JJ installed a couple of air conditioners at my home. Polite and professional, they consulted me at each decision point, offering options and recommendations during the installation process. I highly recommend them.

Nicolas Ivanov

01:40 25 Oct 21

Darin Skinner

03:56 21 Oct 21

Amazing service by Alex- came and diagnosed the problem one week and came back and fixed it the following. Was not a small job as the system was old and needed a lot of work but we were made to feel as if it was all completely under control and now we have fully working air conditioning!Would highly recommend to anyone who wants a professional, reliable and high quality job done.

Zuka Bru

10:21 20 Oct 21

Great team: Jonathan, John M, Mahron, Aiden, JJ. Come on tome. Well prepared. Ran as a machine.

Rachel Middleton

07:12 19 Oct 21

I just had my new air conditioner installed by Alliance and couldn’t be happier! The whole process was so smooth and they explained everything to me clearly along the way. The team who installed it (Kevin, Mario, Christian and Aaron) were all very professional and friendly. Special shout out to Kevin who went above and beyond to conceal the wiring exactly how I wanted it and got up on the extra-high ladder to run the wiring over my double-storey windows! If you ever need an air conditioner installed, go with Alliance and you will not be disappointed!

Raven Ngahiwi

23:07 18 Oct 21

Just had my AC entirely replaced by two lovely gentlemen Jonathan & Mahran. Excellect service, very professional and friendly. Johnathan explained all things needed to know about our new AC system and how we can maintain it to last longer. I am extremely pleased with the end result and will definitely recommend your company to family & friends!!

Grace Zaffaroni

02:57 18 Oct 21

The installers where great they cleaned up everything and left the place the way I had it they explain everything to me how the new panel works and gave me the brochure for Alliance Care explained how that worked as well. Thank you so much Kevin, Mario and Christian fir an awesome job well done 😊

Daniel Parker

09:10 15 Oct 21

Hassle free, professional. Neat installation. Sam, Dee and Rodriguez did a fantastic Job.

Daniel Ming Tang

06:56 15 Oct 21

Thanks dorio, Matt, Aiden and Kirk for the excellent job. Was tougher than expected but the guys did it so professionally. Highly recommend the services.

Luca Balboni

23:21 14 Oct 21

Ericka Martinelli

22:53 14 Oct 21

Wow! What incredible service we got from these guys! Not only were they super professional the customer service was incredible. They were friendly, answered all our questions and even took the time to talk and ply with my baby whilst he was watching them work! The were super clean and thorough and very quick. Very impressed and would absolutely use these guys again!

Paul Campbell

02:41 14 Oct 21

Jonathan, Mahran and Aaron the electrician did a professional installation of our air conditioning unit. They were punctual, tidy and very helpful. I have no hesitation in recommending Alliance CC to anyone wanting a first rate job done by professionals. I would award 10 stars if that was possible.

Kim Nguyen

07:24 13 Oct 21

Our AC was installed today and I’m very pleased with the result. The installation team members B.J, Thomas and Liam were efficient, professional and the workmanship was excellent. The communication team members Kristian and Mellisa were super responsive and helpful. Overall 10/10 and would definitely recommend Alliance Climate Control to our family and friends.

Alan Haselden

05:10 13 Oct 21

I can’t fault the Company – excellent service from quotation to delivery. Exemplary! Great team of guys in every respect. Would absolutely recommend.

Fiona McKenzie

05:00 12 Oct 21

Bailey was professional, respectful and was willing to work around our requirements with no fuss. I would recommended him and Alliance Climate Control.

Jordan Lee

12:00 11 Oct 21

Great service and quality of installation. The team worked hard to make sure it was done and to the highest standard. Thank you Kevin, Manior and Aidan.

E wong

08:32 11 Oct 21

Very pleased on the professionalism on the installation of air-con system in my house last Saturday.. The technician Kirk came a few times to suggest solution to meet with Strata’s requirement. Kirk and his team members Kevin, Dario, Harry, Mario, Andre and Andres have done a good job. Thanks for their efforts and efficiency.

Thimo Mueller

04:14 10 Oct 21

We had a new A/C installed at our place. The team from Alliance Climate provided an excellent service throughout the whole process. The team included B.J., Solomon, Thomas, Goran and Charlene. I would like to highlight that the installation process went very smoothly. The whole team and especially B.J. was very customer friendly and on top of the job. They explained everything well and pointed out the quality of their work.

Stuart Carmichael

12:04 08 Oct 21

Just got my AC installed and super pleased with the result. Goran the designer was very patient and open minded about my preferences. Sam and Rodriguez and team were very professional and worked tirelessly to install the systems, problem solving all the while. Would definitely recommend them to others.

Jonathan Marchbank

01:52 08 Oct 21

William Wong

00:31 08 Oct 21

The company is efficient and systematic in the booking process. The Technician – Jaime Lee is fantastic , Polite, Friendly and Knowledgeable. Great Experience with Alliance Climate Control

Colin Sherry

09:07 06 Oct 21

Jonathan & Mina installed our new air conditioning split system. They were on time friendly professional and allowed time to answer all our questions. I highly recommend them and Alliance if you are considering air conditioning.

Elliott Yancey

00:11 06 Oct 21

The team Kristin, Aaron P, John M, and Chris D were as good as it gets. From my initial request with Adrian, confirmation appointment with Kristin to the actual work undertaken was all a pleasure. For me as a customer I was again impressed with their expertise and their communication. There’s a lot to be said about Alliance, all good!

Andrew Sroufe

04:21 05 Oct 21

Great experience with Alliance to install a multizone aircon/heating system in our new home. Had a very informative initial consultation, and a smooth/quick installation experience. Whilst they’ll probably not be the cheapest quote you’ll pull for climate control, you should consider them if you want the job done properly the first time. Thanks in particular to Kevin, Mario and Christian for a seamless install day that ran efficiently.

Peter Ward

22:02 04 Oct 21

Very professional and on time

John Hunter

22:21 03 Oct 21

Saverio Catanzariti

06:09 01 Oct 21

Great work by Shazim Mohammed today. Thanks for top class service.

Davina Smith

05:59 01 Oct 21

Suzie Hudson

04:01 01 Oct 21

Jonathan, Mina and Peter were very friendly and professional. They had great advice for where to place the AC and took the time to explain everything. We would certainly recommend them to friends.

George Daher

03:21 01 Oct 21

Jonathan and Mina and Peter were wonderful. There professionalism and workmanship was superb. Can’t thank them enough. Highly recommended Alliance to anyone

Emelie Kusoffsky

21:55 30 Sep 21

Great experience with Gabriel. He was on time, clearly presented our options for the service and then got to work! Very happy with the result.

Brenda Dalheim

04:47 30 Sep 21

Thank you for making this experience so easy. From booking, to paying accounts, to all communication and then finally the installation team it was all a breeze. Your communication channels are excellent. The installation team – BJ, Thomas, Solomon and Goran we punctual, efficient, courteous and cleaned up when they were done. Thank you to the whole Alliance team.Cheers Brenda

Harry Pikis

04:24 30 Sep 21

Extremely thorough and efficient. Professional and diligent. Thanks for a great experience.

David Quach

23:10 29 Sep 21

Erica Lizzo

21:05 27 Sep 21

We booked an urgent repair with Alliance Climate Control to replace all the ducting vents. The following day 2 technicians Jonathan & Mina arrived and replaced all the ducting vents. They were professional, efficient and customer focused with a pleasant attitude. We would willingly recommend Alliance Climate Control to anyone seeking quality service and and all Airconditioning requirements.Michael & Erica

G Fish

04:09 25 Sep 21

Looking for an Aircon company? Look no further!BJ , Thomas , Tory and Joe the team are the best in the business and would 100% recommend to everybody👌🏼

Pene Flowers

09:13 24 Sep 21

Extremely pleased on the professionalism on the installation of a Airconditioning unit in my sons room.

Ash Pilly Mootanah

04:23 24 Sep 21

Jonathan, Mina and Peter were very professional. Actually did a better job than I was expecting. They always checked with me for any action required. I would highly recommend them for a job.

Brian McGuinness

11:22 23 Sep 21

The team at alliance were super. Ben completed the quote and visited the project during the day.Sam, Johnny, Rodriguez, Aiden, and chris completed the work on site and we’re fantastic. I work in construction and have to say the level of detail and professionalism from this team is top class from the enthusiasm from the young labourer to the experience from the rest of the lads it makes a great team. Thanks again!

Tom Lotz

09:42 23 Sep 21

They were amazing! The whole process was great, they were very professional, gave a fair price, super responsive and helpful. Installation was quick and they went out of there way to explain everything + answer any questions I had. A big thank you to B.J., Thomas, Goran and Joe.

Brett Flower

09:17 23 Sep 21

Punctual, courteous, well mannered & professional. Jamie is a credit to his trade and organisation. Well done!

Trish Amos

01:08 23 Sep 21

Ben Malone

09:44 22 Sep 21

Kevin and Christian did a great job installing my 2 x aircon units today – true professionals and did the job quickly and diligently. Would recommend these guys to others.

Sunil Kumar

04:58 21 Sep 21

Great work done by Jonathan and Peter.we have called them for reverse cycle AC installation and found them very punctual and professional in dealing with issues.Smooth installation done with in time frame. Certainly will recommend to others to hire their services👍🏻👍🏻👍🏻. Well done guys.

Hilary Gomes

04:07 20 Sep 21

Andrea Rossetti

00:31 18 Sep 21

Professional and helpful staff. Very satisfied with the whole process, from booking the appointment to the installation.Thank you to B.J, Thomas, Peter, Kirk and Melissa!

Alex Tomkins

22:35 16 Sep 21

The guys were great and our air cons a dream. Thanks Jonathon & Mina

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