
Most Common Problems with Panasonic Air Conditioners

During Sydney’s hot summers and cold winters, it’s important to keep your aircon functioning as efficiently as possible. So when you notice your Panasonic air conditioner making an odd noise or not cooling the way it’s supposed to, you may need a professional technician to take care of it.
Panasonic ACs are some of the most advanced systems on the market, with stellar energy efficiency and air purification functions. But like any device, time can wear on functions, and breakdowns can happen, especially if your unit hasn’t been looked after. When something does go wrong, it’s important to be prepared and know the difference between a job you can do yourself and one you need a professional technician to cover.
In this guide, we’ll cover common problems we see with Panasonic air conditioners, their causes, quick fixes that can resolve them, and when it’s time to call Alliance Climate Control for a proper diagnosis.
Key Takeaways
- To get the most out of your AC unit, be sure to clean and service your AC professionally at least once a year.
- Before calling an expert out, run through the signs and symptoms your AC is exhibiting and see if you can fix it yourself.
- Never do any complicated repairs, cleans, or electrical work on your own. Always call a qualified technician for help.
- You should replace your AC every 15 years.
Why do Air Conditioners Break Down?
Air conditioners are like any other piece of equipment; when they get old or aren’t looked after, they break. The most common reasons any kind of AC breaks down are:
- Old age
- No cleaning
- No maintenance
- Poor installation
- Poor repairs
Whether you have a ducted or split system, your Panasonic AC needs to be looked after throughout its entire lifespan so you can get the most out of it. This means:
- Get your Panasonic AC installed by professionals and avoid the faults that come from poor installation in the first place
- Clean your filters every 3 months and have your AC professionally cleaned at least once a year
- Service your AC once a year with qualified technicians
- Look out for the signs that indicate performance problems and troubleshoot them
- Let the experienced climate control specialists handle the repairs
There might be some problems you can’t solve on your own. When you know something is outside your wheelhouse, or you’re unsure of what’s wrong, contact Alliance Climate Control for expert work and advice.
Common Troubleshooting Scenarios for Panasonic Air Conditioners
Nothing is worse than when your aircon stops working on the hottest day of summer, and you’re left to swelter in the heat. Luckily, not every malfunction is a major disaster. Here are common scenarios we see with Panasonic units and how we recommend troubleshooting them.
Functioning Faults
If you find your Panasonic air conditioner isn’t functioning properly, there may be several causes, including your AC not getting power, a tripped circuit breaker, or a faulty thermostat:
| Problem | Description | Solution |
| AC not getting power | Your AC may not be getting power if:
|
|
| Tripped Breaker | A tripped breaker in a Panasonic AC may be caused by an electrical load issue with your circuit or an electrical fault within the unit. |
If trips are frequent, you need to have a qualified electrician come and make an assessment of your power system. |
| Faulty Thermostat | Thermostat faults can be due to:
|
Check your batteries first and replace them with brand new ones, and clean the inside casing if accessible. If the problem persists, call an electrician to assess the placement, internal wiring, and debris buildup. |
If none of the suggestions above work and you still haven’t found a solution for your Panasonic unit, there may be a more complicated problem. In this case, call in a professional.
Air Conditioner Keeps Turning On and Off
If your Panasonic AC keeps turning on and off without the use of your remote, this is a sign of short cycling. Short cycling is when an AC unit’s cooling cycle ends abruptly, only to turn back on after a short time. It is usually caused by:
- The thermostat being unable to detect the temperature correctly
- Clogged air filters or dirty condenser coils preventing heat from escaping and causing your AC to overheat
- Poor or incorrect AC placement for the size of the room
You can fix a thermostat issue by replacing its batteries and keeping the sensor clean. Properly cleaning and maintaining a unit’s filters and condenser coils can also prevent short cycling, but due to the complexity of this work, it’s important to rely on professionals to carry out the task.
If your AC is installed in the wrong place or is the wrong size for the room, an Alliance Climate Control technician can help you remedy the situation.
Split System Airflow Malfunctions
If your AC isn’t blowing air, a faulty fan, capacitor, or the unit’s compressor may be the cause. Follow these steps to help identify the problem:
- First, check your Panasonic’s outdoor unit and see if the fan is spinning. If it isn’t, visually check that nothing is jamming up the fan blades. Do not place your hands in the mechanism.
- If nothing is jamming the blades, use a wooden stick to try to move them. If they don’t move, the fan motor may need replacing.
- Listen carefully to the outdoor unit. If you don’t hear a humming noise, the issue might be the compressor.
- If the blades can be moved and start up again, it is likely an issue with the capacitor.
Capacitor and compressor-related problems are too complex to fix on your own, so a professional should be contacted.
AC Blowing Warm Air Instead of Cold Air
If you find your Panasonic air conditioner is blowing warm air instead of cold, this could be a sign of incorrect thermostat settings, dirty air filters, or refrigerant leaks.
Check your thermostat settings. The ‘FAN’ setting circulates air that already exists indoors, which can feel lukewarm. The ‘AUTO’ setting can have an automatic changeover system that is gauged based on the room temperature, which changes temperature or idles until the designated temperature is reached. If it’s in ‘AUTO’ or ‘FAN’ mode, change it over to ‘COOL’ or adjust the ‘AUTO’ setting to a more desirable temperature.
Dirty air filters can block airflow and can sometimes accumulate enough debris to break components. Filters should be cleaned at least once every three months to prevent this. If you find dirty filters are the issue, clean or replace them, and your AC unit should start blowing cold air again. You may require expert advice when doing this.
Refrigerant leaks can be caused by mechanical wear, corrosion, or poor installation. Whatever the cause, refrigerant chemicals are toxic to people and pets, and a leak is not something you should resolve on your own. Contact a licensed technician immediately.
Heating Mode Not Working
Your Panasonic heating may not be working because of:
- Incorrect thermostat settings
- A faulty blower fan
- Frozen evaporator coils
First, check your thermostat and make sure that it’s set to ‘HEAT’ instead of ‘COOL.’
Next, check your blower motor. The blower motor is the fan that circulates the air around a unit’s evaporator coils, so if it stops working, it may affect heating capabilities.
If it’s not the blower motor, it might be frozen evaporator coils. When the AC’s evaporator coils are frozen over, it won’t be able to heat your home. Call a professional technician to remedy this issue.
AC Water Leaks
If you notice water leaking from your Panasonic unit, this is likely due to a drain pipe blockage.
The drain pipe may accumulate algae and mildew over time, causing the pipe to clog and overflow. To fix this, use a vacuum cleaner to suck the debris out or pour a cup of vinegar down the pipe to unclog it. If you’re unsure of how to do this on your own, call a professional cleaner.
Leaks may also be caused by:
- Damaged or rusty drain pan
- Broken condensate pump
- Low refrigerant levels
If any of these are the cause, a parts repair or replacement will be necessary and will require a technician.
Strange Noises & Sounds
Strange noises and sounds coming from your AC unit can be a sign of a faulty component or a damaged exterior. What kind of noise is made also gives you a clue as to what might be wrong.
| Sounds | Faulty Component/s |
| Screeching |
|
| Humming | Defective contactor relay switch |
| Buzzing | Unbalanced/loose fan blades |
| Clicking | Malfunctioning thermostat |
| Hissing |
|
| Bubbling | Blockages, cracks, or holes within the drainage pipe |
Each of these problems needs a different solution and someone to properly identify the issue. Make sure that person is an expert climate control technician from Alliance Climate Control.
Swing Not Working
When the swing mechanism isn’t working, this is caused by two reasons:
- Broken swing motor
- Jammed swing motor
Use a flashlight and peek through the AC slats to see if a foreign object is blocking any movement. If there is a blockage, use a stick or plastic ruler and try to dislodge the object.
If this doesn’t work, the problem is usually with the motor itself. This will mean a technician needs to help with a repair or replacement.
Troubleshooting for a Panasonic AC Controller and Control Board
If you’re having trouble with your Panasonic air conditioner’s controller or control board, this part of the guide is for you.
Remote Control Not Turning On
If your Panasonic AC remote controller isn’t turning on, it may need fresh batteries. Replace the batteries and test the remote. If this doesn’t work, contact the manufacturer to organise a new controller.
Remote Control Not Working
If your Panasonic Air Conditioner’s remote controller isn’t responding, remove the batteries and put them back in.
If it’s still not responding, try bringing the controller closer to your unit. If the controller is still not responding, reset your remote.
How to Reset a Panasonic AC Remote Control
The following steps will help you reset your remote controller:
- Locate the reset button at the bottom of the remote control’s control board or inside the battery compartment.
- There will be two pinhole buttons; find the one labelled ‘RC.’
- Take a paperclip or similar-sized tool and press the ‘RC’ button.
- Your remote control should be reset now.
If there is still no difference in operation, contact the manufacturer to organise a replacement.
Control Board Not Turning On or Showing Blank Screen
A Panasonic AC control board not turning on or showing a blank screen usually indicates dead batteries. Replace the batteries with fresh ones and test. If this doesn’t work, there may be an internal issue with the control board or an issue with the screen. To resolve this, by calling a qualified technician.
How to Manually Reset a Panasonic Air Conditioning System
Have you tried turning it off and on again? Sounds simple, but sometimes that’s what a Panasonic aircon needs when it’s on the fritz.
To reset your Panasonic AC Unit without a remote, follow these steps:
- Turn off the unit using the physical ‘POWER’ button on the indoor unit.
- Turn off the wall power point.
- Head to your switchboard and turn off your AC’s circuit breaker.
- Wait 5-10 minutes, then turn the circuit breaker and indoor power outlet back on.
- Then turn your AC on using the ‘POWER’ button.
Resetting a Panasonic AC Unit with a Remote
Alternatively, you can use the remote controller’s ‘AC’ reset button. The ‘AC’ button is a pinhole button located near the bottom of the controller or inside the battery compartment. Use a paper clip or similar-sized tool to press it while aiming directly at the unit. A beep will sound, confirming the reset.
Your AC should be reset after this. If this doesn’t solve the issues you’re having, contact an experienced Alliance Climate Control technician.
Common Panasonic Error Codes
When your air conditioner stops working, it will be able to tell you what’s wrong through error codes. The section below goes over the common error codes for Panasonic ACs.
General Panasonic Air Conditioner Error Codes
| Error Code Type | Description |
| 00H | No Detected Abnormalities |
| 11H | Error of Data Line Between Indoor Unit and Outdoor Unit |
| 12H | Other Power Error Between Outdoor Unit and Indoor Unit |
| 14H | Room Temperature Sensor Error |
| 15H | Compressor Discharge Temperature Sensor Error |
| 16H | Compressor Load Current is Too Low |
| 19H | Internal Fan Block Error |
| 23H | Chiller Temperature Sensor Error |
| 25H | Error E-Ion Circuit |
| 27H | Outdoor Temperature Sensor Error |
| 28H | Hot Rig Temperature Sensor Error |
| 30H | Compressor Output Temperature Sensor Error |
| 33H | Error Connecting Internal and External Blocks |
| 38H | Internal and External Block Error is Not Synchronised |
| 58H | Patrol Circuit Error |
| 59H | Eco Patrol Circuit Error |
| 97H | Error on the Outdoor Unit Fan |
| 98H | Indoor Unit Temperature is Too High (Heating Mode) |
| 99H | Chilled Temperature is Too Low (Freeze) |
| 11F | Cooling Mode/Heating Switch Error |
| 90F | Booster Circuit Fault For Compressor Compressor Power Block |
| 91F | Compressor Load Line Error is Too Low |
| 93F | Compressor Rotation Speed Error |
| 95F | Hot Platform Temperature is Too High |
| 96F | Compressor Power Transistor Overheat (Ipm) |
| 97F | Compressor Temperature is Too High |
| 98F | Compressor Load is Too High |
| 99F | The DC Output to the Compressor is Too High |
| P05 | AC Power Supply Trouble |
Panasonic Inverter Air Conditioner (Cooling Only) Error Codes
| Error Code Type | Description |
| F11 | 4-way valve switching abnormality |
| F17 | Indoor standby units freezing abnormality |
| F90 | Power factor correction (PFC) circuit protection |
| F91 | Refrigeration cycle abnormality |
| F93 | Compressor abnormal revolution |
| F94 | Compressor discharge pressure overshoot protection |
| F95 | Outdoor high cooling pressure |
| F96 | Power transistor module overheating protection |
| F97 | Compressor overheating protection |
| F98 | Total running current protection |
| F99 | Outdoor direct current (DC) peak detection |
| H00 | No memory of failure |
| H11 | Indoor/outdoor abnormal communication |
| H12 | Indoor unit capacity unmatched |
| H14 | Indoor intake air temperature sensor abnormality |
| H15 | Compressor temperature sensor abnormality |
| H16 | Outdoor current transformer (CT) abnormality |
| H19 | Indoor fan motor mechanism lock |
| H23 | Indoor heat exchanger temperature sensor abnormality |
| H27 | Outdoor air temperature sensor abnormality |
| H28 | Outdoor heat exchanger temperature sensor 1 abnormality |
| H30 | Outdoor discharge pipe temperature sensor abnormality |
| H32 | Outdoor heat exchanger temperature sensor 2 abnormality |
| H33 | Indoor/outdoor misconnection abnormality |
| H34 | Outdoor heat sink temperature sensor abnormality |
| H36 | Outdoor gas pipe temperature sensor abnormality |
| H37 | Outdoor liquid pipe temperature sensor abnormality |
| H38 | Indoor/outdoor mismatch (brand code) |
| H39 | Abnormal indoor operating unit or standby units |
| H41 | Abnormal wiring or piping connection |
| H59 | ECO patrol sensor abnormality |
| H64 | Outdoor high pressure sensor abnormality |
| H97 | Outdoor fan motor mechanism lock |
| H98 | Indoor high pressure protection |
| H99 | Indoor operating unit freeze protection |
Panasonic Eco-friendly Air Conditioner Error Codes (Refrigerant R410A)
| Error Code Type | Description |
| E01 | Remote Controller Reception Error |
| E02 | Remote Controller Transmission Error |
| E03 | Error in Indoor Unit Receiving Signal from Remote Controller (central) |
| E04 | Error in Indoor Unit Receiving Signal from the Outdoor Unit |
| E05 | Error in Indoor Unit Transmitting Signal to the Outdoor Unit |
| E06 | Outdoor Unit Failed to Receive Serial Communication Signals from Indoor Unit |
| E07 | Outdoor Unit Sending Failure to Indoor Unit |
| E08 | Duplicate Indoor Unit Address Settings Error |
| E09 | More Than One Remote Controller Set to Main Error |
| E12 | Automatic Address Setting Start is Prohibited while Auto-address Setting in Progress. |
| E13 | Error in Indoor Unit Transmitting Signal to Remote Controller |
| E14 | Main Unit duplication in Simultaneous-operation Multi Control (detected outdoor unit) |
| E15 | Automatic Address Alarm (capacity too low) |
| E16 | Automatic Address Alarm (capacity too high) |
| E18 | Faulty Communication in Group Control Wiring |
| E20 | No Indoor Units Connected |
| F04 | Compressor Discharge Temperature Sensor (TD) Trouble |
| F06 | Inlet Temperature Sensor (C1) in Heat Exchanger Trouble |
| F07 | Intermediate Temperature Sensor (C2) in Heat Exchanger Trouble |
| F08 | Outdoor Air Temperature Sensor (TO) Trouble |
| F12 | Compressor Inlet Suction Temperature Sensor (TS) Trouble |
| F31 | Outdoor Unit Nonvolatile Memory (EEPROM) Trouble |
| H01 | Primary (input) Overcurrent Detected |
| H02 | PAM Trouble |
| H03 | Primary Current CT Sensor (current sensor) Failure |
| H05 | Sensor Failure. Compressor Discharge Temperature Sensor (TD) Disconnected |
| H31 | HIC Trouble |
| L04 | Outdoor Unit Address Duplication |
| L10 | Outdoor Unit Capacity Not Set |
| L13 | Indoor Unit Type Setting Error |
| L18 | 4-way Valve Operation Failure |
| P03 | Compressor Discharge Temperature Trouble |
| P04 | High Pressure Trouble |
| P05 | AC Power Supply Trouble |
| P13 | Alarm Valve Open |
| P14 | 02 Sensor Detect |
| P15 | Insufficient Gas Level Detected |
| P16 | Compressor Overcurrent Trouble |
| P22 | Outdoor Unit Fan Motor Trouble |
| P29 | Lack of INV Compressor Wiring. INV Compressor Actuation Failure (including locked) due to DCCT Failure |
If you need more help troubleshooting your AC, use the manufacturer’s manual from Panasonic and find exactly what you’re looking for.
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Panasonic Air Conditioning Repair vs Replacement
Your Panasonic air conditioner has probably been with you through the coldest nights and the hottest days, but everything good must come to an end. Here are some things to think about when you’re considering a repair vs. a replacement for your aircon:
- Age: A quality air conditioner like a Panasonic can last well over 10 years as long as you look after it. Even then, as the years go on, some parts won’t work like they used to. Older parts will also be harder to find for repairs. Generally, the rule of thumb is to replace AC systems that are more than 15 years old.
- Bad Performance: As your AC gets older, the heating and cooling functions will weaken over time. If you find yourself calling a technician out more often, it may be time to get a new system.
- Expensive Repairs: Sometimes repair costs can accumulate and not be worth dealing with in the long run. Other times, a repair may cost nearly as much as a new unit. Always consider the cost benefits of a repair before committing to one.
- Power Bills: Older Panasonic aircons aren’t as energy-efficient as newer models and can lead to higher energy bills you weren’t expecting.
- Frequent Breakdowns: Constant error codes and persistent performance issues even after maintenance usually mean it’s time to replace your unit with a newer model.
If your Panasonic air conditioner is constantly having problems or it’s been around for a while, it may not be worth repairing the unit.
For more information on repairs vs. replacements, read our guide or contact a climate control expert on 02 8061 5023 or book an appointment online.
When to Call a Professional for Panasonic Air Conditioning Repair

If your Panasonic air conditioner is experiencing a problem you can’t handle alone or is displaying an error code, contact a professional for an air conditioning repair.
At Alliance Climate Control, we have over 15 years of experience providing Sydney-siders with top-of-the-line cooling and heating solutions. Whether you need a repair or a whole new AC, our technicians are the ones to call.
Contact us today on 02 8061 5023 or book an appointment online.
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