© 2014 – 2024 All Rights Reserved. Alliance Service Group Pty Ltd t/a Alliance Climate Control Lic No. 271472C.
Google Rating
4.9
Based on 1915 reviews
Alliance Climate Control
4.9
Lynne Williams
1738899486
Dragan and Emre were very friendly and polite. Dragan explained everything very well. They worked continuously and cleaned up well afterwards. Thank you very much.
Paul Ekert
1738891757
The team of B.J, Daniel, Brandon, and Sam Jackson were terrific. Solved some tricky problems did a great job. Very happy to recommend
Lou Pignone
1738827680
Alliance did a great job changing out our old ducted Daikin AC outside and indoor unit. Upgraded ducting and registers. Explained everything along the way.Took away all rubbish and cleaned up after the work.Worked like champions in a hot ceiling space.Couldn’t fault and would highly recommend this company.All completed in one day by Andres R, Galvis, Shaby and rest of the guys.
Xi Guan
1738817020
Alex helped us fix our air conditioner leak, and he was extremely professional and polite. In this hot summer, he brought us a breath of cool relief. Super grateful for his help! Highly recommend his service.
Gregory Earl
1738725409
Yunus and his team did an excellent job installing a two indoor unit /single outdoor unit at my house. They were very attentive to my aesthetic concerns about excessive or overlapping ducting.
Farhad Shafaghi
1738703194
Itt has been great to work with Zac and the rest off the team to instagll the air conditioning units in my place
Gennaro Santarpia
1738650823
Professional Team , efficient and very pleasant to deal with . Wonderful service by Tommy ,Nick and Chris , Vash and Blade .
David Mance
1738625049
very professional and diligent highly recommend the service technician thank you.
Mimi P
1738579072
Extremely impressed with the service from beginning to end . I needed a new air con installed when the old one was broken , of course , on a 40 degree day . The R&M guy who came out to see if he could fix it first but discovered it wasn’t worth it provided a quote (3 diff models to chose from) on the same day for a new one. I waited less than a week to get it installed with the sales person being very efficient with replying to my queries via email . On day of installation , their guys , namely BJ called me to give me plenty of notice of his ETA. When the job was completed , my office was clean and tidy. On top of that , they explained the usage , how to maintain it (cleaning) etc… BJ , Brendon & Daniel did a wonderful job. Nothing to complain about from my end – it was all smooth sailing from beginning to finished product .
Joanne Newton
1738564389
Very professional, helpful and nothing was an issue. Can Highly recommend this company for any work needed.
J T
1738539273
I had an excellent experience with Alliance Climate Control, thanks to their outstanding service technician, Kyle. He was incredibly professional, explained everything he was doing in a clear and detailed manner, and performed the service with great care and expertise. It’s rare to find such high-quality service these days, and I truly appreciate the effort he put in to ensure my air conditioning units were in top shape. I highly recommend Alliance Climate Control for all air conditioning needs.
Graham Frost
1738486495
Everything about Alliance was first class.The install was very slickly done by Andreas R l, Ivan T and Garrick. They walked in and installed the equipment in an extremely professional way after Andres explained the process including showing me how it would look. The electrician Vash/Josh was likewise. Right from first contact with Goran and then salesperson Jake who explained everything in avery transparent manner to the telephone support from Zach and team (thanks you Zac for giving us the late option for Saturday great result for us). We made the right decision out of the options we had. Thank you Alliance
Philip “3 Pips” Hall
1738458712
We had the team from Alliance Climate Control (ACC) install a ducted air conditioner to service 5 rooms in our top storey of our home in Nov-24. The design recommendations made to meet our need was spot on. The location of the external unit was discussed and identified to our satisfaction. The installation took a day and a water pipe in the ceiling that was in the way was redirected without extra charge. Our perfectionist electrician reviewed their work later and was impressed with what ACC did. We are extremely happy with the functioning of the air conditioner and the new temperatures of the top storey of our home. I highly recommend ACC.
Brian Gray
1738312996
Professional approach all around from customer service through to the installation team. On time and no mess as well!
Peter Skanavis
1738299439
Garrett , Nick and Galvis are professional at what they do. I would not hesitate to recommend the boys and the company.
SYBIL WONG
1738141377
Everything went very well. The team (Garrett, Nick, Louis and Galvin) were knowledgeable and very professional in their approach. I’m very happy with the installation.
Ben Mudie
1738128516
I will start this by saying, my installation was in a very challenging location.It was a retrofit of a very old system and that limited my options for the new unit.From the quoting process with Jake to the installation process with Yunus, Gokhan, James and the electical team. Nothing could have gone smoother.Their work is SUPER neat and tidy and the unit fits in perfect!
Ben W
1738124487
ACC installed a new aircon at our place 1.5 years ago. We felt that it does not cool enough and eventually contacted them. They sent Andre M. to inspect it and he sensed what might be wrong. Andre returned for a full repair job with Miguel, and after some additional fact-finding, they found a leak in the system, and fixed it on the same day.Andre demonstrated great competence and was extremely polite and friendly – and so was Miguel. Excellent job done by the two!Our aricon is now 200% more effective.
Dorota Cyganiewicz
1737686828
Great customer service, swift installation and very professional technicians! I highly recommend this company. Thanks B.J., Daniel, Brandon, Chris, JJ, Blade and Will for awesome service!
Theo Panagopoulos
1737676004
Dragan and the whole crew were fantastic. Top installation and cleaned right up afterwards. Could easily see that things were done the right way and super friendly team too.
Evan Gu
1737609498
We had the ducted aircon installed by Alliance and this is the second. Very professional team and the job was nicely done. They explained everything in detail about choosing the location to install the unit before to how to use the aircon system after.Before they started , they covered the furniture and floors , so no dust or any mess left on.Highly recommend!
Eddie Fabbro
1737587710
Yunus and team were superb.Polite, respectful, communicated well, reliable and took pride in their work.Installation was fantastic quality!
Harriet R
1737497763
“Absolutely outstanding service from Alliance! From start to finish, the team was professional, efficient, and a pleasure to deal with. They ensured everything was installed perfectly, took the time to explain the process, and kept everything neat and tidy. The whole job ran smoothly, and the new air conditioning system is working flawlessly. We couldn’t be happier with the result. A special thanks to Tommy, Mick, Ja, and Vash for their exceptional work. Highly recommend Alliance for top-notch air con installation!”
Shaun Greenblo
1737409257
Raj from Alliance was absolutely fantastic. Called on his way to let me know of traffic and that he was running late. Was very friendly and polite. Did a great job of understanding what I needed done and informing me along the way. Outcome was perfect, fixing my short term requirements and providing different options and quotes to improve my system. Absolute 5 star. Give this man a bonus!
Darren Hansen
1737370494
I am very happy to support a local business, especially when they go “above and beyond” in customer service and professionalism, from Chris doing the quote, the office team handling the booking (thank you so much for bringing my job forward!), and the install team, Dragan, Cristian and Miguel, who consulted with me at every step and paid attention to the finer details, like plumbing in both discharge pipes to the downpipe a couple of metres away. Great job, thank you boys!
Naomi Marsh
1737351009
I have had an amazing experience from start to finish. We first met James who walked us through the different models and what was possible for our unit. James also was very efficient with the necessary paperwork required for strata approval. In regards to the installation Dzagan, Christian and Harry were amazing and did a great job with installing and cleaning up!. I also loved the fridge magnet that doubles as a bottle opener. Great experience and would recommend to anyone.
Max Kalemusic
1737319517
Vy, Luan & Shaby are highly recommended such a great Job. Highly recommended Leon Hetherington
Vici Vogel
1737112692
I was extremely impressed with the service and the general attitude of the tradesmen.
Peter Dunnion
1736837594
The engineer Jackson was friendly and very knowledgeable. The repair cost was expensive – maybe that is the norm !? . Staff all friendly who came out.
Judy Edgington
1736717345
Was very impressed with Kody – He was honest with me that my unit – even though is 4 years old – was in great condition and I can wait another 6 months for a service. So honest.
Toby & Joey
1736560422
Alliance did a great job installing our AC units. They were prompt in their replies, quick in quoting, reasonably priced, and the install process was smooth. We were impressed by their professionalism during the installation as well and left the place spotless after install. Thanks to Tommy, Nick, Miguel, JJ, and Vash for their great job done!
Lauren Haywood
1736500301
I could not be happier with the installation of our ducted heating and cooling system, right in time for the hot summer season. All the options were clearly explained and Liam was great at providing his expert recommendations. The job was scoped and booked in quickly considering the time of year. A truly professional, courteous and efficient team did the install, thank you so much Vy, Shabi, Miguel, Benjamin, Peter and Vash. Everything was seamlessly coordinated with minimal disruption, including electrical work. Highly recommend. Thank you so much!
Sue Fisher
1736487939
I recently had my old ducted air conditioning system replaced by Alliance Climate Control. It was an excellent experience from initial contact right through to installation completion, with the company’s focus on quality solutions and service very apparent. I am absolutely thrilled with my new system and highly recommend Alliance Climate Control.For those interested in more detail…The original ducted air conditioning system installed when my house was built had been inoperable for a few years, had needed extensive maintenance while it was working, and never really performed satisfactorily when temperatures were outside a moderate range. The orientation of my house with respect to the summer sun, the use of specific rooms, and a fair quantity of heat-generating gear added a special twist to my requirements.Goran and Jake clearly took these requirements and my priorities fully into consideration in the solution they designed, as typical setups like the original just do not work for me. With a dual system required the cost was obviously higher than a single system so they also provided a less expensive alternative, but ultimately I decided on the premium solution as the ability to operate effectively, without restriction, on both the hottest days and coldest nights was important to me. Goran’s help in finalising this was greatly appreciated.It was a three-day installation, starting in near-40-degree temperatures and ending in pouring rain, but the team worked hard to ensure the installation was completed on time.The core installation team of Andres, Ivan and Benjamin were fantastic, and were there for all three days including the whole of the final extremely long day. Other Alliance team members attended at various times throughout the installation as needed. Everyone was friendly, professional, and clearly took pride and care in their work. There were a few hurdles during the installation which the team took in stride: as the customer it definitely felt like ensuring I was happy was the priority.I was impressed with the care they took, for example when manouvering bulky equipment around my house, double-checking that things were storm-safe after the initial work in the roof, protecting nearby surfaces when cutting holes in the ceiling, meeting my super-pedantic requirements for positioning equipment… even wrangling manufacturer-faulty ceiling grilles so I would not be bothered by their out-of-alignment appearance for the few days until they were replaced. They also cleaned up thoroughly at the end of each day’s work.The new systems are amazingly quiet, both inside and outside, easy to control, and very effective in the limited use they’ve had so far. I’m actually looking forward to a stinking hot day to truly bask in the contrast, and in the meantime am happily enjoying how much more comfortable my house is.
Margaret O’Shea
1736484416
Prompt arrival. Organised guys. Clear understanding of remedies required. Options set out to have aircon working well. Couldn’t have been better. Thanks
Robin Sandell
1736469176
Very happy with the work yesterday by Dragan, Louis, JJ et al to install an air conditioner at our terrace house – and with James who prepared the quote. It was a complex job and I was impressed at how Alliance was able to swing in extra resources to get the job finished on time. They were very courteous, hard working and cleaned up well at the end of the job.
Jo Hatton
1736318359
Dragan, Louis and Daniel were absolutely fantastic to deal with. Great communication, very professional, excellent job. Very happy to recommend.
Robert Bell
1736314573
Complex job handled with little fuss. Staff very pleasant and competent . From original quote to finished job communication was excellent. Would recommend
