We have a 12yrs+ Daikin ducted aircon system, that required replacement of certain parts as a cricket and spider dropped down through the air diffuser outlet right onto my daughter’s bed, you can imagine the shock. The old ducted insultation inside the roof were damaged, hence insect manage to go inside the aircon. Steven and Maisam did the hard work of replacing all 7 ducted insultation and air diffusers outlets, it was a hot day so the roof would be even hotter, they were at our place from morning until quarter past six. The new square air diffuser was 10mm smaller than the older version, Steven had to drive back to the office to see if there was any other older model size that can match our old square diffuser otherwise, they would need to patch the ceiling bedrooms area before adding the new model diffuser. Thank goodness he found ones that fitted that size nicely, but they cannot be close like our previous ones, but that’s okay as now the aircon is more distributed throughout the house as previously it was very cold in the bedrooms and not so cold in the living rooms. Thank you, Steven and Maisam, I really appreciated the hard work, the time and care you put in installing the new ducted insultation and air diffuser. Thank you, Giannis for your speedy work in patching our larger ceiling wall cracks, coming back the next day to sand and paint. Minimum dust, even vacuum and mop after all the work is done, which left minor cleaning for me. Thank you, Damon for carrying out the regular tune up service. Thank you, Alfie, for picking up the phone after five pm on Tuesday when we realised there was a leak dripping between the ceiling facial and gutter, and reassigning Steven, who came out with Mitiesh to fix the drip of the pipe the next day. Mitiesh corrected the pipe with an elbow joint to the gutter, so it won’t drop off and drip again. Thank you, Alliance team members Steven, Giannis, Maisam, Damon, Alfie and Mitiesh for fixing our issues and quality service provided.
