Book a Warranty Call
We stand behind our work — if something’s not right, we’ll make it right.
At Alliance, we take our warranties seriously. If you’re experiencing an issue with a system we’ve installed, serviced or electrical work, you’re in the right place. Use the form below to book a warranty assessment visit with our team. We’ll review what’s happening, diagnose the issue, and let you know the next steps to get you comfortable again as quickly as possible.
If you’re looking for a new installation or service, please click here to use our general booking form.
Before you book
To help us look after you properly, please make sure:
The system was installed or serviced by Alliance
You have your invoice or job number handy (if you can)
You’ve checked the basic things (power on, remote batteries, circuit breaker, accessible filters, etc.)
If you’re unsure whether this is a warranty issue or a new fault, don’t stress — just fill out the form and our team will guide you.
Need urgent help?
If you have smoke, burning smells, electrical hazards, or water leaking near power, please:
Call us immediately on 02 8201 0033
Do not continue using the system until it has been assessed.
Tell us what’s going on
Please provide as much detail as you can so our team can help quicker.
We appreciate you giving us the chance to make things right.
Thank you for trusting Alliance to look after your home.