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Hot Water – Hot Water
Systems Repair

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Hot Water
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Hot Water Systems Repair

It is not hard to forget how much we need our hot water systems. Hot showers during winter, washing a greasy pan, or using warm water to wash your clothes; we do not often realise how important and convenient having hot water is until there is no longer hot water coming out the tap.

Like all electrical and mechanical appliances, hot water systems require regular maintenance to function efficiently. What if this isn’t done and some repairs is needed?

Schedule an appointment with
one of our specialist today.

Call Alliance Today (02) 8061 5023
Request An Appointment

The Most Common Hot Water Issues

Instant hot water issues

Pilot light not igniting ​

Sporadic hot water ​

Lukewarm water​

No hot water at all ​

Hot water tank issues

Excessive water flow from the temperature and pressure valve ​

Leaks from the hot water tank itself ​

No water flow from the hot water tap ​

Cold water flowing from the hot water tap​

What our customer's are saying

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Excellence
based on 520+ reviews

Hassle free, professional. Neat installation. Sam, Dee and Rodriguez did a fantastic Job.
Thanks dorio, Matt, Aiden and Kirk for the excellent job. Was tougher than expected but the guys did it so professionally. Highly recommend the services.
Wow! What incredible service we got from these guys! Not only were they super professional the customer service was incredible. They were friendly, answered all our questions and even took the time to talk and ply with my baby whilst he was watching... them work! The were super clean and thorough and very quick. Very impressed and would absolutely use these guys again!read more
Jonathan, Mahran and Aaron the electrician did a professional installation of our air conditioning unit. They were punctual, tidy and very helpful. I have no hesitation in recommending Alliance CC to anyone wanting a first rate job done by... professionals. I would award 10 stars if that was possible.read more
Our AC was installed today and I'm very pleased with the result. The installation team members B.J, Thomas and Liam were efficient, professional and the workmanship was excellent. The communication team members Kristian and Mellisa were super... responsive and helpful. Overall 10/10 and would definitely recommend Alliance Climate Control to our family and friends.read more
I can’t fault the Company - excellent service from quotation to delivery. Exemplary! Great team of guys in every respect. Would absolutely recommend.
Bailey was professional, respectful and was willing to work around our requirements with no fuss. I would recommended him and Alliance Climate Control.
Great service and quality of installation. The team worked hard to make sure it was done and to the highest standard. Thank you Kevin, Manior and Aidan.
Very pleased on the professionalism on the installation of air-con system in my house last Saturday.. The technician Kirk came a few times to suggest solution to meet with Strata's requirement. Kirk and his team members Kevin, Dario, Harry, Mario,... Andre and Andres have done a good job. Thanks for their efforts and efficiency.read more
We had a new A/C installed at our place. The team from Alliance Climate provided an excellent service throughout the whole process. The team included B.J., Solomon, Thomas, Goran and Charlene. I would like to highlight that the installation process... went very smoothly. The whole team and especially B.J. was very customer friendly and on top of the job. They explained everything well and pointed out the quality of their work.read more
Just got my AC installed and super pleased with the result. Goran the designer was very patient and open minded about my preferences. Sam and Rodriguez and team were very professional and worked tirelessly to install the systems, problem solving all... the while. Would definitely recommend them to others.read more
The company is efficient and systematic in the booking process. The Technician - Jaime Lee is fantastic , Polite, Friendly and Knowledgeable. Great Experience with Alliance Climate Control
Jonathan & Mina installed our new air conditioning split system. They were on time friendly professional and allowed time to answer all our questions. I highly recommend them and Alliance if you are considering air conditioning.
The team Kristin, Aaron P, John M, and Chris D were as good as it gets. From my initial request with Adrian, confirmation appointment with Kristin to the actual work undertaken was all a pleasure. For me as a customer I was again impressed with... their expertise and their communication. There's a lot to be said about Alliance, all good!read more
Great experience with Alliance to install a multizone aircon/heating system in our new home. Had a very informative initial consultation, and a smooth/quick installation experience. Whilst they'll probably not be the cheapest quote you'll pull for... climate control, you should consider them if you want the job done properly the first time. Thanks in particular to Kevin, Mario and Christian for a seamless install day that ran efficiently.read more
Very professional and on time
Great work by Shazim Mohammed today. Thanks for top class service.
Jonathan, Mina and Peter were very friendly and professional. They had great advice for where to place the AC and took the time to explain everything. We would certainly recommend them to friends.
Jonathan and Mina and Peter were wonderful. There professionalism and workmanship was superb. Can't thank them enough. Highly recommended Alliance to anyone
Great experience with Gabriel. He was on time, clearly presented our options for the service and then got to work! Very happy with the result.
Thank you for making this experience so easy. From booking, to paying accounts, to all communication and then finally the installation team it was all a breeze. Your communication channels are excellent. The installation team - BJ, Thomas, Solomon... and Goran we punctual, efficient, courteous and cleaned up when they were done. Thank you to the whole Alliance team.Cheers Brendaread more
Extremely thorough and efficient. Professional and diligent. Thanks for a great experience.
We booked an urgent repair with Alliance Climate Control to replace all the ducting vents. The following day 2 technicians Jonathan & Mina arrived and replaced all the ducting vents. They were professional, efficient and customer focused with a... pleasant attitude. We would willingly recommend Alliance Climate Control to anyone seeking quality service and and all Airconditioning requirements.Michael & Ericaread more
Looking for an Aircon company? Look no further!BJ , Thomas , Tory and Joe the team are the best in the business and would 100% recommend to everybody👌🏼
Extremely pleased on the professionalism on the installation of a Airconditioning unit in my sons room.
Jonathan, Mina and Peter were very professional. Actually did a better job than I was expecting. They always checked with me for any action required. I would highly recommend them for a job.
The team at alliance were super. Ben completed the quote and visited the project during the day.Sam, Johnny, Rodriguez, Aiden, and chris completed the work on site and we’re fantastic. I work in construction and have to say the level of detail... and professionalism from this team is top class from the enthusiasm from the young labourer to the experience from the rest of the lads it makes a great team. Thanks again!read more
They were amazing! The whole process was great, they were very professional, gave a fair price, super responsive and helpful. Installation was quick and they went out of there way to explain everything + answer any questions I had. A big thank you... to B.J., Thomas, Goran and Joe.read more
Punctual, courteous, well mannered & professional. Jamie is a credit to his trade and organisation. Well done!
Kevin and Christian did a great job installing my 2 x aircon units today - true professionals and did the job quickly and diligently. Would recommend these guys to others.
Great work done by Jonathan and Peter.we have called them for reverse cycle AC installation and found them very punctual and professional in dealing with issues.Smooth installation done with in time frame. Certainly will recommend to others to... hire their services👍🏻👍🏻👍🏻. Well done guys.read more
Professional and helpful staff. Very satisfied with the whole process, from booking the appointment to the installation.Thank you to B.J, Thomas, Peter, Kirk and Melissa!
The guys were great and our air cons a dream. Thanks Jonathon & Mina
Great service from Technicians Jonathan and Mina. Very professional and polite. Would recommend their work.
Adrian, John, Ray and another person (sorry!), installed a 3 phase system into our house. They were on time, worked in tricky conditions, and supported each with their safety. I would recommend them whole heartedly!
Very professional service from the start - phone enquiry with Mellissa, to the quote from Goran, to the installation by BJ & Thomas. Highly recommend this team.
Great customer services and punctual thanks Shazim Mohammed
Jonathan and Christian from Alliance did a great job installing a reverse-cycle air conditioner - really professional, and I appreciate the care they took to keep things tidy and clean. Very happy, definitely recommend these guys!
We recently had Alliance come in to do a new installation of a fully ducted reverse cycle system to replace our old Gas Heating unit and we could not be happier with the results.Our home had some unique challenges when it came to heating due to... high roofs, which multiple other companies could not provide a clear plan for but the Alliance team presented an excellent plan to address it and the results have been fantastic.This is a great, friendly team. Would recommend them to anyone looking for air-conditioning and heating servicesread more
Technician Aaron Davidson was outstanding and very tidy.
Adrian and Chris installed a new power board and they did a magnificent job. We would like to award them 5 stars for their work. We are very impressed with the work they did.
Absolute first class service from start to finish. Thank you very much for a great customer experience. My recommendation to for anyone needing any air conditioning service do not look anywhere in else, use Alliance Climate Control.
I recently contacted Alliance Climate Control to replace/upgrade an old ducted reverse cycle system in the family home. The degree of professionalism was very high right from the first enquiry, including all follow up confirmations and booked home... visits. After reaching agreement, the installation was arranged quite quickly and carried out meticulously. Well done and a big thank you to Ian, Andrea, Mario and Sam, for completing that installation work and having to contend with a bunch of people either working from home or studying.read more
I had Kevin, Jonathan, Mina, and Aiden come and install a new ducted system into my house today. Not only were they all very friendly and professional they explained everything and cleaned up at the end of the day like they weren’t even here. They... were all COVID safe and wore masks throughout the install. I would definitely recommend Alliance to anyone wanting any type of air conditioning system. Thanks again 🙂read more
Gabriel & Liam were outstanding. They were professional, polite, efficient and cleaned our AC and had it working very quickly. Cannot recommend them enough. Outstanding service
Really quality service and no mucking about.
Complete the quote and installation of ducted gas heater within a week from my first contact with them. Extremely responsive and professional compares to other companies I have used before.Highly recommended.Especially thanks Jonathan and Urina for... your services. Top job for the installation.read more
Really impressed with Alliance. Tory and Jake were great to deal with for service and organisation of a new unit installation. As for the installation BJ, Solomon and Thomas did an amazing job! Professional, skilled and kind. Would highly recommend... them.read more
Jonathan and Mina were fantastic, they both showed a great willingness to fix the problem and finding best solutions. They are great.
We had a very tricky job for our multi split aircon install, but after a momentary wobble, the install team did a fantastic job. Nothing was too much trouble. Thoroughly recommended.
John M, Chris D and Adrian were the technicians who worked upgrading my power board. Very professional - prompt and efficient. They did a great job, would highly recommend them and Alliance.
I highly recommend Jonathan and Mina for doing a fabulous job on installing my new Rinnai air conditioning system. They are absolutely the best tradesmen I have ever had the pleasure of employing. The staff and management at alliance climate control... and also a pleasure to deal with and they offer the alliance care ongoing maintenance service which I am very impressed with.If you are looking for new air conditioning now would definitely be a good time to ring alliance climate control. Well done guys I’m so happy.read more
My new air conditioner is working great. Thank you to the installers Jonathan and Mina who were professional, polite and communicated the processes throughout.
All our dealings with Alliance have been professional and thorough, from the first phonecalls to our meeting with Goran, installation by Harry and aftercare communications from admin. The company were very clear and detailed with what service they... could provide and transparent about costings and payment schedules etc. We felt confident in having our old system replaced by Alliance as the installation and maintenance is all in-house and not subcontracted. Their thoroughness and courteousness in every area helps assure us of quality ongoing service. Special mention to Harry and his co-worker who took the time to explain exactly what was required on the day of installation and had to work in cold and damp conditions without complaint!read more
The team were absolutely brilliant. The most professional team I have had the pleasure of meeting. Thankyou to Ian, Thomas, BJ, Mario, Solomon, Ellis and the electrical team Adrian and John. They went above and beyond to install my heating and AC.... They went above and beyond and I am grateful. Highly recommend.read more
Very good service from Jonathan and MinaVery professional,covering carpet and furniture and very helpful in answering all our concernsDemonstrated how the unit works and left the house very cleanThanks guysIan
Gabriel the technician who came out to service the AC at our business was fantastic to work with – very knowledgeable, professional, and patient with someone who knows nothing about air conditioner units. He took them time to answer all my questions... and explain what kind of set up we currently had and what needed to be done. I was previously advised by another company that our whole air conditioning system needed to be replaced however I found out this was not necessary – we just needed a good service and replacing of some ducts.We had a great experience with Alliance Climate Control, will definitely use them in the future.read more
The whole process of installation, from initial enquiry, through quoting and system design, and final installation, was smooth and easy. Everyone went out of their way to be helpful, everyone was polite, efficient, professional, careful. The outcome... was better than we had dared to hope. We would definitely use their services again.read more
Minar and Jonathan were courteous, punctual, efficient and professional whilst managing the removal of our broken heating system and installing a new system. They were also great with my two boys 7 & 8 who were very interested in the installation... process. Would definitely recommend based on quality of service.read more
My experience with Alliance was great from start to finish. They were really fast at getting back to me and communicated really well. The quote was very thoroughly done and explained by Tory. Jonathan and Mina were wonderful on the day of the... installation. Very professional, polite and fast. Couldn't have been happier.read more
Provided all documents required by the strata. When they came to inspect and install the air con, Kirk, BJ Peter and Solomon were professional and kept the place clean afterwards. They took the time to explain everything and made sure to ask if I... had any questions.read more
I am very satisfied with the service I have received from Alliance. I found them on line , read the history of this company and from the very beginning I have received total satisfaction. The installation today was carried out by Jonathon & Mina who... were amongst the most professional trades persons I have dealt with lately. They were on time , very obliging and clean. They installed the new Aircon in a expert and professional manner.They knew exactly what they were doing. I am completely satisfied and thank them for their excellent service.read more
Amazing service by Kirk definitely will use again A+
The Alliance team installed a ducted reverse cycle system on the first floor and a split system on the ground floor of my house yesterday.The team did a great job. They were punctual, courteous and treated everything with care. I am very happy... with the systems.I would particularly like to mention Jonathan, Mina and Thomas for excellent customer service.read more
Aaron and Liam did a great job! They were professional, courteous and prompt. After being without heating for several weeks we really appreciate the help from Alliance. Thank you!
B.J, Mario, Solomon and Goran were such a great team, helping me out in every step of the process from choosing the right AC unit to installation and instructions on how to operate and change the filter on my own.Very professional and they did a... high quality job so would definitely recommend themread more
We had issues with our ducted heating. Raj, Alex and Kody came out on 2 separate occasions. They were professional, fast and able to resolve the issue without over charging us. They also fixed the work of someone else who had made a mistake in... their assessment. Thanks so much!read more
Could not recommned more highly. Jamie came first to assess our situation and gave me a through report and recomendadtion of the scope of work required. What I relaly loved is that Jamie also did the work with a colleague Gabriel. They layed down... protect covers, cleaned up very well after themselves and then showed me the results of their work. Very professional service.....I now have a happy aircondiiton system again!read more
I sent a quote in on Friday afternoon, and by Saturday noon the AC was inspected and fixed. The work done was highly professional, organised and finished early. After work documentation is also very presentable and complete.
Prompt service of the installation of AC.All tidied when completedCourteous tradesmen
Very neat and clean installation of a new ac. Courteous and knowledgeable technicians. Thanks to B.J., Mario, Peter and Kirk.
B.J., Mario and Raj installed a new split-system and explained the whole process and what they would have to do (move some pipes/drains etc) and were very polite and courteous. Called several times before to let me know their arrival time and... completed the job without any fuss. AAA++!!read more
Very happy with the installation, thanks to Kirk, Sam, Shadi and Andre. Every detail was well planned and executed. Workmanship was spot on, they left the area clean and tidy. The new system is working great.
Jake and Liam came to do a quote today at my house. Excellent manner, extremely polite. They took the time to listen to me and came up with an excellent solution for fully ducted air conditioning in my house.
Yearly general maintenance was carried out by Jamie on my air conditioning system. I was very impressed with his workmanship and courtesy. He explained everything he was doing, which was very helpful for me. I can highly recommend them. I felt like... a valued customer.read more
I rang Alliance who I had n't dealt with before but got an appointment to repair my Brivis warm air system on a Saturday their serviceman rang me ahead of arrival and arrived at my house on time. How wonderful, a rare occurrence these days. Will i... use Alliance again yes definitely. It is great to deal with a company that not only talks about service but delivers it may be you could teach the phone companies how it's done!!!read more
Alliance were impressive from the initial meeting & throughout the installation process. Ian, Thomas & Ellis were such an impressive team; efficient, professional, considerate, mindful of family pets, prepared & cleaned up excellently. Clearly very... happy to highly recommend Alliance Climate Control. Regards, Rowena in Newportread more
Professional, friendly and helpful. Good job, Jake and Team Alliance.
Good equipment, reliable and helpful to deal with including times to visit and phone on approach. Installers (Kevin, John & Paul) well organised, clear communication and careful work. Office staff are also helpful and reliable.
Matt and Aaron from Alliance were terrific. They were courteous and efficient and nothing was a bother. As an added bonus, they left my house cleaner than they found it!
Had a great experience with cleaning mould in filters. Good fast and quality service, ACs running as good as new! 😀😀😀😀
Alex was excellent. He came on schedule, was highly proficient, and efficiently fixed the problem. A pleasure to deal with.
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Repair or Replacement

It is difficult to tell whether a system requires repair or a brand new replacement just by descriptions over the phone or an online enquiry. We always recommend having one of our qualified plumbers to come on-site to your home to inspect your hot water system. Our technician will always provide options that are most economically viable to you.

its time

Schedule an appointment with
one of our specialist today.

Call Alliance Today (02) 8061 5023
Request An Appointment

Our simple process

Give us call

Call us on 8061 5023 and speak to our friendly team, or request an appotiment through our online booking form.​

Send Qualified technicians

We’ll send a qualified technicians to your home or workplace to assess the problem and give you the options on what is involved from a basic service, a repair or a replacement which comes in different brands.

Fix your Hot water

We'll fix your hot water system. On your authorisation of the quote, we can get your hot water up and running right away. Our trucks are fully stocker, with a large range of spare parts, saving you important time.​

100% satisfaction

Give us the thumbs up, we want you to be 100% satisfied and spread the work with your neighbours. ​

Schedule an appointment with
one of our specialist today.

Call Alliance Today (02) 8061 5023
Request An Appointment

Why Our Community
Trust Alliance?

Licensed, insured
techs for your protection

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Inhouse train techns,
we don't use contractor

Upfront & honest
installation quotes

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After care, 5 year
workmanship warranty

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We go the extra mile & focus
on the small details

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100% Satisfaction, or we'll be back to make it right!

Schedule an appointment with
one of our specialist today.

Call Alliance Today (02) 8061 5023
Request An Appointment

Some of Our Hot
Water Partners Include

Rinnai
bosch
rheem
therman hot water

Super saver

$150

off any hot water system

Limited time only, ends July 31st 2020.
Not to be combined with any other offer.

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Request a free quote

Hot Water Systems Helpful Tips

Regardless of which hot water system you invested in, tankless or storage – it is a big investment that you’d want to take good care of so it lasts 8-12 years in your home. 

Plus, no one wants to run out of hot water in the middle of a shower especially during winter. So, here are some helpful tips to make sure that doesn’t happen.

Regular check-ups

Surely, you’ve heard the saying “If it ain’t broke, don’t fix it”. This basically refers to not bothering something that is working on something that is working ‘just fine’. However, this philosophy doesn’t apply to mechanical and electrical appliances that can actually breakdown – like your hot water systems.

 

Hot water systems when left alone for too long with minor issues may need major repairs or even a replacement in the long run. Generally, it is wise to check on your electrical appliances on a monthly basis. It would only take you 5-10 minutes to inspect each appliance. For your hot water system, check the unit from top to bottom and look for any leakage, cracks, rust or other physical signs of concern.

Pressure Valve

Every 6 months, you need to make sure that your system’s pressure valve is still working well. This is designed to relief any excess pressure within the hot water system. Depending on the type of system you have, each check is slightly different so make sure you locate and understand the tank’s manual before proceeding with this task.

If you are not confident with this task, schedule in a routine maintenance with your plumber and while they are on-site they will be able to demonstrate this procedure to you.

Hot Water Holiday

If you are going to be away for a long period of time (over a week), make sure you turn off your hot water system. This way, you won’t need to come back from your holiday with a surprise from your energy bill! While you are away, the hot water system will continue to heat water although no one is home to enjoy the hot water. So make sure this is part of your checklist before you rush to the airport.

Efficient Showerheads

The traditional showerheads that are installed in most homes uses around 15-25 litres per minute. Whereas a water saving showerhead (WELS rated) uses between 6 to 9 litres per minute without restricting the water flow. This means a water efficient showerhead can save you more than 63 litres of water for a 7-minute shower.

Tank Temperature

Hot water tanks only need a temperature of 60° to maintain healthy hot water to limit the growth of microorganisms in your tank. During your next maintenance, ask your electrician/plumber to check the temperature is nothing higher than 60° and your wallet will thank you for reducing the hot water running costs.

Schedule an appointment with
one of our specialist today.

Call Alliance Today (02) 8061 5023
Request An Appointment
“We believe in doing things the right way, not the easy way”
The Smith Family

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