Fujitsu Air Conditioning Services

Andres from Alliance was excellent, professional and very clear. Our units are now operating perfectly and he detected a major issue and presented multiple solutions. Would recommend the service highly.

I couldn't be happier with the excellent service and clean provided by Emre.
He was punctual, thorough with his assessment of my aircon units and managed to identify the source of why my aircon has a mouldy smell. He was professional, knowledgeable and clear with his explanation of what can be the problems as well as recommending appropriate options to address the problems.
5/5 will call upon his services again if my aircons ever give me grief (though I doubt it with the level of servicing he performed).

Awesome company, awesome service. Quick reliable, very friendly and very informative.

Class act team! Love your work!

Pete Mac.

Gokhan and Louis did an amazing job installing my air conditioner! We had them install a split system in our bedroom, and couldn’t be happier

Their communication was excellent - explained the whole process and were very helpful and accommodating. The little things like helping to test different power mains to find the best configuration, the care they took to cover up and move my furniture, and the spotless cleaning job they did afterwards really set them apart. They even gave us a small gift bag at the end, which was a nice touch.

Highly recommended to go with this company, they are professionals through and through!

I had a great experience from the first time I called with my initial enquiry until the completion of my installation. Excellent communication, customer care and follow up communications. I felt that I was being looked after throughout the entire experience. All of the technicians and tradesmen were very kind and extremely professional. I was kept updated throughout the installation. My place was left clean and tidy. I highly recommend this company - thanks!

Ivan, Brody, Miguel, B.J, Theo and Tim were amazing they kept everything clean and even without a lift they carried everything up and down. They finished in record time and I couldn't ask for a better team!

Very professional. Work completed as stated.

Always reliable service, thorough check off all parts of the system

Air conditioning service found no problems. Dylan was excellent.
Electrical check found no problems. WAs also able to book for additional power points. Charles was excellent. Walked through all options.

Great team of friendly, efficient guys. Highly recommended.

Jason arrived on time. I was very impressed with Jason’s performance and his knowledge of the system we had. Jason explained in detail what was done to the system and suggested the best way to clean the filter when it requires cleaning.

Emre was allocated to help with the aircon service for my apartment. I was very impressed with his professionalism. He is one of few dedicated technicians I have come across as knowledgeable who explained everything in details, patient with my questions, friendly, polite and on the whole, he did an amazing job. A very happy client. Thanks, Emre! Highly recommended!

One of the few vendors who did an on-site inspection before install and took into account my requirements. Gokhan, Louis and Nicholas did a great job with an installation of a split system to an upstairs bedroom. Routed relatively well to avoid outside challenges. Left everything nice and clean afterwards.

Thank you Tommy, Kim and James for your professional courteous service this week. Very efficient and neat work. Explained options well and provided the best solutions for our awkward house.

Such a great team from Alliance just installed my new air con - life changing! Thanks to B.J., Theo, Tim, Emre and in the office Peter, T.K. and Will

We had two visits to fix our aircon Kody and Mitiesh and the problem was resolved satisfactorily. Both guys were very polite, friendly and explained the problem with the aircon and how it was fixed. Very impressive

Charles & Mo from Alliance were great, they did a difficult installation perfectly and cleaned up afterwards as well. Will be using their services again in the future.

5 Star Service, fast, efficient, clean and a pleasure to deal with, from initial consultation with Kirk, follow up from Zac, and great work by installers Matt, Maran, Jono, Tom & Tom!

Update - latest review for the Electrical Safety Inspection on 29/12/25 and Electrical Work on 07/01/26.

We are very impressed with Joshua, Vash and Mohammed. So, we are giving each one of them 5 stars.  Joshua was very detailed and very systematic when he conducted the safety inspection last 29/12/25. Also, giving us practical tips about safety and to monitor the old power points. He also patiently explained the importance of getting the electrical system and smoke alarm up to code and all the things that needs to be replaced. He is also courteous in his behaviour and how he engages with us.

Vash and Mohammed arrived early for the electrical work on 07/01/26.  These young blokes are very thorough, they know what they're doing. They worked as a team and non-stop for several hours. They are also impressive, respectful, and polite. Before they left, they double checked everything and even vacuumed the dining chairs and floor to keep thing tidy. We learned a lot from them and how to use electrical extensions safely.

These young men ( Joshua, Mohammed and Vash )will go far. They arrived neat, clean looking and ready to do the job. They have a high standard in workmanship, dedication and most importantly they have the right attitude about their work and how they treat us.

Kindly let them know that even though they might think they just did the electrical work. For us, they did more than that, they contributed to our health and safety.

Please, don’t stop inspiring these young men to continue developing their trade. They are the kind of professionals that our society needs. Thank you. Jennifer from Macquarie Fields.
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Updated my review to include our recent service experience October 11, 2025 with Gabriel.

I want to share our recent experience with Gabriel, who provided a complete tune-up and service on our Fujitsu multi system last October 11, 2025. Overall, our experience was outstanding. My husband and I truly appreciate Gabriel’s dedication—his professionalism, expertise, and meticulous care stood out throughout the visit. He walked us through the air-conditioning health report, clearly explaining the tasks he completed and the performance of our air conditioner, while also offering practical and easy-to-follow maintenance suggestions that put our minds at ease.

Gabriel consistently demonstrates professionalism and a positive attitude toward his work, just as he did in January 2022. His respectful and polite manner made the entire process enjoyable. Thanks to Gabriel’s thorough service, we feel much more at ease knowing our air conditioner is in top condition and our home’s air quality is supporting a healthy lifestyle.

We are happy to recommend Gabriel to others, and we hope to see him again in another year or so. Thank you once again for your excellent service—Gabriel is truly deserving of 5 stars. Thank you, Gabriel.
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On the 19th of Jan 2022 an inspection was conducted by Gabriel. He was punctual and did a thorough inspection. He came back with Bailey for the AC cleaning and tune up on the 21st of Jan as per agreement. We have rated both of them 5 stars for the following reasons and base on our observations. Punctuality, tidy in appearance and work, very knowledgable with their trade, well mannered, they did a meticulous job in servicing our AC. Most of all, they were both efficient because they worked as a team. We are a very happy customer. Thank you Gabriel and Bailey.

The boys were so helpful, nothing was a trouble & they knew their stuff, very professional which made a great experience all round!

We are delighted with the level of service and the quality of the job. The technicians, Mitesh and Nick were fantastic

We have already referred one of our friends to Alliance

Alliance has done an amazing job from providing the solution , quoting and install by Vy and his team. The install was competed in one day with an even better outcome than originally designed. Well done to the entire Alliance Team and would highly recommend.

ACC was thorough and professional on their quote and their installation was all completed ahead of schedule. They made an effort to minimize the mess caused by the work and their cleaned up and hauled away all packaging. The AC has made our house a home!

Charles and Aaron arrived on time and were patient and professional while answering all of my questions. They provided clear, written quotes, explained exactly what was included and what wasn’t, and even suggested and implemented a solution on the same day for a problem that wasnt even part of the job they initially came out to do.

Extremely impressed with Shaby, Michael and Benjamin from Alliance. Professional AC installation work, polite and friendly and very helpful. I would highly recommend these guys and the costumer service team from Alliance .

From the very beginning I knew I would receive good service from this company. The lady that answered the phone ( Kayley I believe) was very efficient in assessing what I needed and organising a supervisor to come in and arrange quote. That was Alex - he was very straightforward and a very good salesman!! The service itself was also straightforward with two techs coming in (Mitiesh and Nick) and they just got on with it while dealing with a very curious pet! Overall a very positive experience and I will be signing up with them for regular maintenance and refer the company for anyone who has a similar issue that I had. Thanks

We were very pleased with the whole process. Thank you.

Service Technician arrived within the advised block time. He carried out the required service very efficiently and provided a written report of the condition of all aspects of the A/C and cleaned all the filters, unit cover and the outdoor unit. Very satisfied with a thoroughly professional performance.

Very proficient and easy Company to work with. Quality product and workmanship.

Had my ducted aircon serviced. Very happy with the professionalism from booking the appointment to service provided by Andre Galvis.