Tech was nice polite guy but he did not have the correct filters and wanted to cut some down to fit .. this does not work as cut down filters do not hold their shape so I told the guy not to replace them this time although the cut downs ones that were installed last year were quite clean, they were not in good shape.
Update: the company apologised for not having the correct filters at the time and promptly arranged for the correct units to be installed .. they really do follow up and fix any issue so deserve 5 Stars

Alliance are the best! Garret, Shane and Louis did a fantastic job installing our new AC unit. Protective mats were placed on all floors, they removed all mess and even took away our old unit. Garret ensured we were across the installation process, asked questions when required and also informed us of how to operate the new system. Great job!

Excellent and professional service from start to finish. Particularly impressed with the team who did the installation. Efficient and careful. Attention to achieving optimum performance from the system much appreciated.

Jake and James were efficient, punctual, clean and courteous. My AC unit is as good as new. I would have no hesitation in recommending Jake and James and I will certainly use Alliance in the future. Thank you guys.

We had our split system air-conditioning installed almost two years ago now (April 2024) and I have been meaning to write a review, because we were really happy with the service and installation, and I have only just got around to it. But that may be good, as I can say that the system works perfectly, and we have had not problems.

We have an inner city terrace, and have over more than a decade got quotes, only to be told that "it is not possible". So, I looked for someone close, who I figured would have experience with our type of dwelling. The quote was very reasonable, the installation went smoothly, and we are very happy.

Very good service from BJ, James, Errol and Will for our air conditioner installation. Errol and Will were very responsive and flexible during the consultation and booking phases - I felt like their advice was solid and really suited my circumstances. BJ and James were an incredibly professional and efficient installation team - they got it done, cleaned up, and made sure I was across our new aircon. Would recommend.

Excellent service - on time, friendly and professionally completed the job ( air conditioning & two ceiling fans). Also cleaned up and put furniture back into position.

Thank you to the team who did the work - Shabi, Louis, Peter & JJ.
Also to Will behind the scenes who coordinated the scheduling of this job ( fans added in )
Thanks again
Kylie
Drummoyne

Aliance公司從估價，承包到安排工作流程完善，施工人員 (冷氣安裝，電工，天花板修補，油漆) 按時施工完畢，工作中友善詢問細結，作業後清潔工作完善整齊，相當專業。

The team have just left after installing 2 split systems so this is a very early review, but very happy with the service so far. Errol initially gave a quote and took the time to go through several budget and design options and explain everything in detail, he was great! Installation happened very fast, booked in a week after acceptance of quote. BJ and James were here today and did an amazing job, being sensitive to the fact I had a full day of meetings trying to work from home, consulting with me around this. A lot of furniture and equipment had to be moved to facilitate access and they even went to the extent of moving things back to the exact place they had been, even plugging other electrical equipment back in and vaccuuming. They explained the workings with me afterwards and how to maintain, and left the place spotless. The air con is working perfectly at the moment, completely as described. Also would like to call out Eric who did some behind the scenes work. Great service all round so far! Would recommend highly!

I had a very good experience. The service was efficient, and the staff were friendly and helpful throughout. Thank you for your support.

Charles was very polite respectful and got the job done.

Shabi and Louis, did a great job. Very efficient.

Very happy with all work Charles great and spent a lot of time and effort and completed perfectly. He was extremely approachable and helpful. Jenny Drummoyne

Shabi, Louis & Maisam were very efficient, polite and cleaned up very well after installation. Very happy with the service.

Fast professional job installing air conditioner by Shabi and Louis.

Huge thanks to Charles and the team at Alliance. I had my air conditioning installed today and couldn't be happier with the result. Thanks guys !

Tommy, Kim and Meedy show up exactly on the dot they informed me, came in like old mates whos dropping by to install your aircon. Super friendly, explained really well about the AC youre installing. clean and quick job, no dramas. Thanks for the awesome job.

Exceptional level of service provided by Alliance to repair our Air Con unit. From quoting to communications to completion of job - this company goes above and beyond. Highly recommended

Dara and Guan did a great job installing an air in at our premises yesterday. They did a great job. They were competent, confident, efficient joyous people. If excellent service as well as a great product are important to you, I strongly recommend this company to you.

Wonderful workers. Efficient, polite & hard working

I am so impressed by Damon from Alliance Climate Control who has just finished servicing my 3 air conditioners. He was efficient and polite and was very willing to answer my questions and his answers gave me confidence that he knew what he was doing. So impressed I’ve signed up for a 3 year maintenance plan. I highly recommend this bright young man and the company itself that presents as very professional.

VY - Luaw- Miguel were amazing! Great professionals.. thanks Team! The outdoor installation and in room look great!

Excelente work very profesional. Highly recommended.

Amazing maintenance service one year after the installation. The technician arrived on time, on the dot effectively, and spent 2 full hours cleaning filters and aircon unit bodies, checking everything etc. The units and filters were in a good condition, but this demonstrates the thoroughness of the service.

From quoting to install, the Alliance team were helpful, professional and accommodating. They were competitive on price and went the extra mile on customer service

Damien serviced all 5 of our conditioners which took most of the day. Cheerful, friendly and efficient. Quietly got on with the job.

Kyle did a terrific job today servicing 3 split systems, great communication, very tidy, and good explanation of everything he found.

I also had Ivan Mosa and Brody install a new system in my bedroom. Very clean and neat job, terrific communication and I’m super happy with the results.

The professionalism blew me away. They were amazing from the quotation process through to the installation. When there was a bit not scoped correctly they honoured their fixed quote. Could not recommend these guys anymore espessially Yasin, if there were 10 stars I would give it to them!

On time, excellent communication when arranging aircon service. Friendly, efficient knowledgeable and courteous technician (Damon).

Rodriguez, Ivan and the Alliance Team were very professional and did a great job explaining everything to me and cleaned up thoroughly after the job was done. They are a credit to the Alliance team.