With over 8 years of experience in HVAC and customer service, James is passionate about creating excellent customer and staff experience. Every day, he ensures the team at Alliance is taken care of. James is dedicated to improving processes to make sure that Alliance is easy to engage with. In his down-time, James enjoys an active lifestyle from running and rock climbing to tennis and golfing. He enjoys watching Formula 1 and cheering on our Aussie racer 🏎 – Daniel Ricciardo.
With over 15 years of reliable HVAC service to our many customers, we proudly claim to be the best Air Conditioning Company in Sydney. There are a lot of reasons why and here are some of them.
At Alliance Climate Control, our success story begins with a tried and true professional mindset, shared by every single one of us in the company. We do what we love. And we love setting standards of excellence, not only for Alliance but across the entire HVAC industry.
We are driven by the principles of trust, passion in all that we do, and most of all, accountability. Our customers always deserve our best and we strive to support these mandates, each and every day. We call them the four guarantees of our business. We do what we say we will do. We do it when we say we will do it. We do it the way we said we would do it. We make sure that when you are doing business with us, it’s easy.
Beyond customer satisfaction, and doing the job right the first time, every time, our value-added service, start to finish, helps further our corporate vision for the future. Achieving this level of excellence starts with our people. Without a staff of highly trained professional technicians we would probably be just another hardware store and with your continual support, and our 15 years of experience as your local AC company, we are assured that Alliance is much more than that.
From brand new installations, replacement installations, HVAC repairs and maintenance, at Alliance Climate Control we deliver nothing but the best. No matter how big or small, rest assured our technicians have the qualifications to do the job and are fully insured and compliant with all mandated installation and HVAC standards.
We achieve this by combining on the job experience with an in-house training centre. This provides our technicians with the most up-to-date information on products, services, industry trends, and advances. Training and expertise fall under three internal departments. We have an Air Conditioning Installation Department, Electrical Department and an Air Conditioning Service & Maintenance Department. Continual training of our employees is a commitment to their personal growth as well as our corporate success. Ongoing training is also provided to our office team and internal support staff. All together we make sure that we are all on the same page and easy to do business with.
Our customer service is second to none in the area, and one of our customers keep coming back. It all starts with recognizing your home and how you live in it. After all, it’s your home and it’s unique! Understanding this we make sure to listen to your needs and wants. Doing so, allows us to provide you with quality advice as we discuss your requirements and expectations. Using tried and true methods of professional evaluation, inspection, and planning, we will provide you with a comprehensive outline for the most comfortable and budget responsible air conditioning system for your home.
We will then walk you through the steps we use from start to finish so there are no surprises or any uncertainties.
But our service doesn’t end when we walk out the door.
To ensure your air conditioning system continues to operate the same as the day we installed it, Alliance offers after Care protection plans service memberships which provide you with additional peace of mind. As an Air conditioning repair company, we will gladly service your existing system to ensure maximum comfort and efficiency at more than competitive prices.
Here’s what you will learn about our local AC company and how we do business:
Doing so, allows us to control every aspect of the job. All of our work is in-house. From the qualified technicians who do the work, the equipment they use, the hardware we purchase, our office staff and our customer service. That way we work one on one with our customers with no uncontrollable middle-man. As your local Air conditioning company, we believe this is a win-win for all of our clients and a good way to do business!
Once the job is done, we encourage and value customer feedback. It helps make us even better. Averaging 100-customers a week, with a 5-star customer satisfaction rating you can readily see why we are The Best Air Conditioning Company in Sydney.
On our agreed upon day for installation, our professional crew of experts will arrive on time and ready to get started. Prior to arrival, each team member understands the plan and knows his role in it. As time is crucial to you on installation day, so it is to us. Getting your job done with efficiency is an important part of our service for all our customers.
We treat your home as if it was our home. All rubbish is removed from the site, and your home will be left clean and tidy just as you would like it to be.
Installation complete, we balance and commission the system and show you the correct use and care of your new air conditioner. Your total satisfaction in all that we do in your home is very important to us. Working this way is one of the reasons why we are considered the best air conditioning company in Sydney.
But don’t just take our word for it or our 5-star customer rating. the easiest and best way to get professional advice on replacing your current system, repairing and maintaining what you currently have, or having a brand-new, custom-designed comfort system installed in your home, is to give us a no-obligation call.
Then you will know what so many of our customers already know, Alliance Climate Control is the best air conditioning company in Sydney.
At Alliance, we believe our core business is building relationships. 15 years as your preferred local air conditioning company suggest we’re doing it right.
Give us a call on (02) 8061 5005 to discuss your needs and book a Free Quote for air conditioning installation for your old or broken split wall air conditioning or ducted air systems.